Get in touch
Contact
We answer email. One business-day response target on all addresses.
-
Support
support@pditor.comTool not working, download won't open, weird error after a job runs. Also: API closed-beta waitlist (mention 'API' in the subject), press requests (mention 'Press'). Include the time you ran the tool and your browser if you have it.
-
Billing
billing@pditor.comSubscription, invoice, or refund questions. LemonSqueezy is our merchant of record — they handle the charge, we handle the access.
-
Security & Privacy
security@pditor.comVulnerability reports and GDPR data-export / erasure requests. See the security page for our responsible-disclosure terms.
No phone, no Zendesk
We're a small team. Email keeps responses async and reviewable; ticket portals end up adding latency and another login. If your issue genuinely needs a call, mention it in your email and we'll set one up.